How to

Settings → Backups. Last backup shows when the latest one ran; Your plan shows how often you are backed up and how many days backups are kept; Checked by a test restore shows the last time one was tested.
Before something big, like a large import, the account owner can press Back up now. It shows how many are left today.
The table lists every backup with when it was Taken, How (Automatic or Back up now), its Size and Status.
To return to an earlier backup, the account owner presses Go back to this on its row. This sends a request to our team: we restore it into a copy, check it with you, and only then switch.

Good to know

Going back replaces all your company’s data — everything entered after that backup, by every user, is gone. Our team does it with you, and a switch can be undone for 7 days.
While your request is waiting you can press Cancel request, or Open the conversation to talk to us about it.
Back up now is limited to a few a day; the automatic backups carry on as usual.
Backups count toward your storage. For a copy of everything to keep yourself, see Settings → Your Data.

Still stuck? WhatsApp or call us on +91 97262 88072, or use Help & support inside Avirat — we’ll see the screen you’re on.