Jewellery making

Repairs

Take in a customer’s piece for repair, track it until it is ready, and record the final charges when they collect it.

How to

  1. Jewellery → Repairing → + New Repair.
  2. Choose Customer (existing), or leave it on Walk-in and type the Customer name and Phone.
  3. Describe the piece — Product type, Product details, Purity and the weights — and What needs repairing. Set Estimated delivery and Estimated charges.
  4. Press Attachments to add a photo of the piece as it came in, then Save Repair. Print / PDF gives the customer their receipt.
  5. Move it along with the status buttons: Mark in repair, then Mark ready. When the customer collects it, press Mark delivered, enter Delivered on and Final charges, and press Confirm delivery.

Good to know

  • The cards at the top — Open, each status, Overdue, Delivered, All — filter the list. Overdue means past its estimated delivery date.
  • A repair can only be delivered once it is Ready. Cancel this repair closes it without delivering.
  • Repair charges do not go into your accounts by themselves. Record the money you collect as a Receipt.

Open this screen in Avirat →

Related

Still stuck? WhatsApp or call us on +91 97262 88072, or use Help & support inside Avirat — we’ll see the screen you’re on.

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