Jewellery making

Customer orders

Track a custom piece a customer has ordered, from the CAD to delivery, with the stones issued and jewellery received for it.

How to

  1. Jewellery → Orders → + New Order.
  2. Choose Customer (existing), or leave it on Walk-in and type the Customer name and Phone. Set the Promise date.
  3. Pick the Jewellery type — the form then shows what that type needs, like Ring size for a ring or Chain length for a necklace. Add the Metal, Main stone, CAD no and the Order description.
  4. Press Attachments to add the CAD, a sketch or the customer’s photos, then Save Order.
  5. Open the order to move it along: Mark CAD approved → Mark in making → Mark ready → Mark delivered (then Confirm delivery). Under Made for this order, Issue stones and Receive jewellery open those screens already linked to the order.

Good to know

  • The cards at the top show open orders, each status and the overdue ones (past the promise date).
  • An order can only be delivered once it is Ready.
  • Print / PDF gives the customer a copy of the order.
  • Order charges do not go into your accounts by themselves. Record a deposit or the final payment as a Receipt.

Open this screen in Avirat →

Related

Still stuck? WhatsApp or call us on +91 97262 88072, or use Help & support inside Avirat — we’ll see the screen you’re on.

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