How to

Recut & Lab → Sent Out → + New Send-out.
Choose Sent for — Recut / repolish (cutter) or Certification (lab) — the Branch and the Cutter or lab. Their ref is their job or receipt number.
In Find stone in stock, type a refno or certificate number and press Enter. For a parcel, change Pcs and Carat to what you are sending. Press Save Send-out: the stones leave the shelf and show as At cutter / lab.
When they come back, open the send-out and press Receive back. For each stone enter Carat back and Carat lost — for a single stone, Carat lost fills itself from what did not come back — and the Charge on their bill.
Press Details on a stone for its new Shape and Length, Width and Depth. From a lab, also what the lab found (Colour, Clarity, Variety, Origin, Treatment, Colour grade) and the Certificate — Lab, Number, Issued and Valid until.
Press Save receipt. The stones are back in stock at their new weight, with their new details, and the certificate is on the stone.

Good to know

What the stone cost stays on it. A 1.00 ct stone that cost 1,000 and comes back 0.90 ct still cost 1,000 — now 1,111.11 per carat. The charge is added on top.
The charge is a bill you owe the cutter or lab: it shows in Outstanding and the Ledger and is paid with a normal Payment. Entering it needs the right to manage purchases; Tax % adds their tax.
A certificate from the lab becomes the stone’s main certificate if it had none; otherwise it is added beside the one it has — see Certificates.
Part of a parcel can come back now and the rest later: the send-out stays Open until everything is back.
Delete on a receipt puts the stone back exactly as it was — weight, cost, details and certificate — and back with the cutter or lab. It is refused if the stone’s cost has changed since or it has been sold.
A stone at a cutter or lab can’t be sold, sent on memo, issued to a maker or sent out again until it comes back.

Still stuck? WhatsApp or call us on +91 97262 88072, or use Help & support inside Avirat — we’ll see the screen you’re on.